
Through
doing the Business report, I know more about those elements. For example, I am
doing HSBC. Their division of work depends on products and services and
customers. But of course they need more customers. They products and services
are mostly for customers. HSBC is a large organization which the
practice of dividing a job, task, assignment, or contract into smaller tasks do exist. Subtasks are often distributed to functional
areas such as operations, finance, production, or marketing. They may also be
assigned to individuals.
Apart from division of work,
we also got centralization. From the lecture, I know that most of the big
company are centralization. This is because big company has trick and tight
policy. They need easier management. This would also reduce the overhead costs.
For mini company, they would like to satisfy local needs. They would like to
enlarge their market share. Through their decisions, they would know what
customers’ needs are. In reality, Google is a special organization. They are
having decentralization. Because their staff have their choice to do what they
want to do, they can have their rest area.
I found that span of control
and chain of command are the most interesting part. Because every organization
would need to face this. It kind of tricky, the larger the organization, the
more people and staff. They need to choose they want a wider span of control or
chain of command. However, this would lead to different structure and problem
for an organization. A bank would have a tall structure but their decision will
make slower. Take HSBC as an example, HSBC in no doubt is in tall structure. It gets long chain and also with wide spans of control. They have different
kinds of functions for each layer, like managers and employee, they got their
use in the bank. One is providing new resources and products to public and
customers. Managers supervise subordinates. For a bank, it has a very tight
control. They seldom have big contradiction for their decisions between managers and subordinates.
It’s quite an interesting and amazing topic for this
week. It makes me know that, the different organization would lead to have
different structure. But the utmost I remember is structure and performance are
directly proportional. And I believe that’s true, a strong structure would lead
to successful easier.
Nice work on Chain of Command
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